Repair Policies

Diagnostic evaluation

Diagnostic fees may apply and are communicated before bench evaluation begins.

Estimate approval

No major work proceeds without customer approval of the written estimate.

Parts and substitutions

Part availability and equivalent replacement options are discussed when they affect scope or timing.

Turnaround timing

Completion timelines are estimates and vary with equipment condition, queue load, and parts sourcing.

Storage and abandonment

Completed units should be picked up promptly. Long-term storage may incur fees after notice.

Unrepairable equipment

If a unit is not practical to repair, findings and available options are documented for the customer.

Prior modifications

Previously modified units are accepted case-by-case and may require added diagnostic time.

Shipping risk

Shipping-related damage risk is the sender's responsibility unless separately agreed in writing.

Warranty scope

Warranty applies only to approved work performed and is detailed on the final invoice paperwork.